Privacy policy

Last updated: June 22, 2025

Syntari Solutions Inc. (“Syntari,” “we,” “our,” or “us”) operates the website syntarisolutions.shop and provides digital products, templates, training, and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit or use our Services, or otherwise communicate with us.

By accessing or using the Services, you agree to this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies, relates to, describes, or could reasonably be linked to you. This includes:

  • Contact Information: name, email, phone number, billing/shipping address
  • Account Information: username, password, preferences, settings
  • Transaction Information: purchases, returns, payment details (processed securely by third parties)
  • Device and Usage Information: IP address, browser type, device identifiers, interaction data (e.g., pages visited, time on site)
  • Communications: messages or information you provide when you contact us

    We collect this data:

    • Directly from you (e.g., creating an account, placing an order, contacting us)
    • Automatically (e.g., through cookies and similar technologies)
    • From service providers (e.g., payment processors, analytics providers)

      2. How We Use Your Personal Information

      We use your personal information to:
      • Provide and fulfill our Services (e.g., process orders, deliver products, manage your account)
      • Personalize your experience on our Site
      • Communicate with you (e.g., order confirmations, support, updates)
      • Send marketing communications (with your consent, where required)
      • Improve and secure our Services
      • Comply with legal obligations

      3. How We Share Personal Information

      We may share your information with:
      • Shopify (our platform provider; see Shopify’s Privacy Policy)
      • Payment processors (e.g., Stripe, PayPal)
      • Service providers (e.g., hosting, analytics, marketing)
      • Affiliates as part of business operations
      • Authorities if required by law or to protect rights and safety
      • In connection with a business transfer (e.g., merger, acquisition)
      We do not sell your personal information.

      4. Cookies and Tracking Technologies

      We use cookies and similar technologies to:
      • Recognize your device and preferences
      • Provide essential site functionality (e.g., cart management, checkout)
      • Analyze traffic and usage patterns
      • Deliver targeted advertising (e.g., Google, Meta)
      You can manage cookies through your browser settings or by visiting:
      • Digital Advertising Alliance Opt-Out
      • Network Advertising Initiative Opt-Out
      We do not currently respond to “Do Not Track” signals.

      5. Data Retention

      We retain personal information as long as necessary to:
      • Provide the Services
      • Maintain your account
      • Meet legal, tax, and compliance requirements

      6. Security

      We implement industry-standard measures (including SSL encryption, PCI-DSS compliant payment processors) to protect your data. However, no method of transmission or storage is 100% secure.

      7. Your Rights

      Depending on where you live, you may have rights to:
      • Access, correct, or delete your personal data
      • Request data portability
      • Opt out of marketing communications
      • Opt out of targeted advertising
      • Object to or restrict certain processing
      To exercise these rights, contact us at info@syntari.ca.

      8. International Data Transfers

      Your information may be processed outside your country, including in the U.S. Where required, we use lawful safeguards (e.g., Standard Contractual Clauses) for such transfers.

      9. Children’s Data


      Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

      10. Updates to This Policy

      We may update this Privacy Policy from time to time. Changes will be posted here with the revised date at the top.

      11. Contact Us

      If you have questions about this Privacy Policy or wish to exercise your rights, contact: info@syntari.ca

      12. Shopify’s Role

      Our store is powered by Shopify. Shopify may collect and process your information to provide its platform services. Please review Shopify’s Privacy Policy for details.